Return policy
Wolves & Magic is a creative apparel brand built by a lifelong entrepreneur with a passion for sci-fi, fantasy, and bold visual storytelling. For over 10 years, I’ve launched and cultivated multiple businesses, but this brand is where imagination truly takes the lead.
Specializing in neon-driven graphic tees, fantasy-inspired designs, and sci-fi infused artwork, Wolves & Magic creates apparel for people who want their clothing to stand out, spark curiosity, and celebrate the extraordinary. From crystal wolves and cosmic landscapes to mystical forests and futuristic characters, every design is crafted for impact, quality, and originality.
Wolves & Magic blends artistic vision with professional craftsmanship to deliver unique graphic T-shirts that resonate with fans of fantasy, science fiction, and modern streetwear. This is apparel for those who live boldly, think imaginatively, and wear their story.
Last Updated: September 1, 2026
At Wolves & Magic, we want you to be happy with your purchase. This Return & Refund Policy explains the conditions under which returns, refunds, replacements, and exchanges may be requested.
By placing an order with Wolves & Magic, you agree to the terms outlined in this policy.
1. Return Eligibility
To be eligible for a return, your item must generally be unused, unworn, and in its original condition.
Items must be returned with any original packaging, tags, or other materials where applicable.
We reserve the right to determine whether a returned item meets the eligibility requirements for a return or refund.
2. Return Request Period
If you would like to request a return, please contact us as soon as possible after receiving your order.
Return requests may be subject to specific time limits depending on the nature of the product and the circumstances of the request.
Please contact us before sending any item back so that we can provide further instructions where applicable.
3. Non-Returnable Items
Certain items may not be eligible for return or refund, including items that have been worn, washed, damaged after delivery, or altered by the customer.
Items that are personalized, custom-made, or produced specifically for an individual order may also be non-returnable unless they arrive damaged, defective, or incorrect.
4. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact Wolves & Magic as soon as possible after receiving your item.
Please provide relevant details about the issue and, where requested, photographs of the item and packaging so that we can review the situation.
If the issue is confirmed, we may offer an appropriate solution, which may include a replacement, refund, or other resolution depending on the circumstances.
5. How to Request a Return
To request a return, please contact us through our website and provide your order details along with the reason for your return request.
Please do not send products back without first receiving return instructions from Wolves & Magic, where applicable.
6. Return Shipping
Unless the item was received damaged, defective, or incorrect, customers may be responsible for the cost of return shipping.
Shipping costs paid for the original order may not be refundable unless otherwise required by applicable law or where the issue was caused by an error on our part.
7. Refunds
Once a returned item has been received and inspected, we will review the return request and determine whether a refund is approved.
If approved, refunds will generally be issued to the original payment method used for the purchase.
Please note that it may take additional time for your bank or payment provider to process and display the refund.
8. Exchanges
If you need a different size or would like to exchange an item, please contact us to determine whether an exchange is available.
Exchange availability may depend on product availability and the condition of the original item.
9. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to process cancellation requests before an order enters production, processing, or shipment. However, we cannot guarantee that an order can be canceled once processing has begun.
10. Lost or Missing Packages
If your package appears to be lost or missing, please contact us so that we can review the available information and assist where possible.
In some cases, customers may also need to contact the shipping carrier directly regarding delivery issues.
11. Refused or Undeliverable Orders
If an order is refused, unclaimed, or returned because of incorrect shipping information provided by the customer, additional shipping charges may apply.
Refund eligibility for these orders will be reviewed based on the circumstances and applicable policies.
12. Changes to This Return & Refund Policy
Wolves & Magic reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will become effective when posted on this page. We encourage customers to review this policy periodically for updates.
13. Contact Us
If you have any questions about returns, refunds, exchanges, or this policy, please contact Wolves & Magic through our website.
Visit our Contact Us page to get in touch with us.